Any modern marketer worth their salt should be measuring and analyzing their efforts with real numbers, not just guesses. Down to the Tweet, you should know where leads are coming from. Of course, you’re busy and can’t spend all day analyzing results in real time — but UTM can. UTM code can take good marketing analytics and make them great.
What is a UTM Code?
The acronym UTM stands for Urchin Tracking Module, but that’s not a helpful UTM definition when you have questions like “What is UTM tracking?” or “What does UTM stand for in marketing?”
In answer to those questions, UTM is a set of parameters (or, UTM code) added to URLs to identify and track website traffic generated by a specific marketing campaign, and traffic sources (social media marketing, pay-per-click ad campaigns, email, etc.). This is useful when you’re testing what promotion methods work best and to track the performance of certain content pieces.
What Does a UTM Code Look Like?
Let’s apply the above UTM code meaning to a sample URL. There’s no reason to be intimidated by a lengthy URL containing UTM code. Everything after the question mark is easily broken down into chunks that identify UTM medium and campaign source.
UTM is a set of parameters (or, UTM code) added to URLs to identify and track website traffic generated by a specific marketing campaign, and the source of that traffic (social media, pay=per-click ads, email, etc.). It also can include the following subcomponents:
CAMPAIGN: Identifies your campaign and organizes your analytics by placing different content in separate areas
MEDIUM: Identifies the medium that you’re featuring the link on, for example email, PPC ads, etc.
SOURCE: Identifies the specific source where the link is featured; Twitter, Facebook, a third-party email newsletter, etc.
What Types of UTM Parameters Can You Create?
There are five UTM parameters, the first three of which are demonstrated in the infographic above. You can set all five if you wish — just make sure you have the content set with an original URL on your site BEFORE you go about making a UTM code. Otherwise, you don’t have anything to build off of and track.
How Do You Create a UTM Code?
You don’t need to be a coding wizard to create these helpful URLs. Both Google and HubSpot have you covered.
The intuitive Google UTM generator syncs nicely with Google Analytics. Just enter the needed information, and Google spits out a ready-to-use URL.
If you’re already using HubSpot, definitely take advantage of the UTM creation tool in HubSpot. The analytics you’re already familiar with are used, and seamlessly pull into your Marketing reports dashboard.
In your Marketing Hub dashboard, select “Reports” on the top navigation bar then select “Analytics Tools” in the dropdown.
Look to the bottom right hand corner and click “Tracking URL Builder.”
Click “Create Tracking URL” in the top right hand corner.
Complete each attribute of your UTM code and click “Create.”
How Do You Track a UTM Code in Google Analytics?
Many CMS tools, such as HubSpot, allow you to track specific URL codes, but each CRM tool has its own set of rules. If you’re not a HubSpot user, the most universal tool for doing this is Google Analytics.
UTM sources are tracked in many places in Google Analytics. One of the most common places to view them is under Acquisition, so you can see where your traffic is coming from. Here’s a quick how-to on finding that UTM code information in Google Analytics:
Log into your Google Analytics account that’s associated with your website
Click “Acquisition” in the left hand side menu
Click “Campaigns” and then “All Campaigns.” This will track any URL with a UTM campaign setup.
Similarly, instead of navigating to “Campaigns,” under “Acquisition” you can navigate to “All Traffic” and then “Referrals.” This will track referrals from other sites, specifically so you can see your best backlink sources, for example.
Google automatically tracks UTM codes associated with your website, so there’s nothing you’re required to set up — the Google Analytics tracking code on your website is doing all the work behind the scenes. To learn more about the differences between UTM types, check out this article from HubSpot.
Where Should You Use UTM Tracking Codes?
PPC (pay-per-click) campaigns
Third-party sites (linking to your site)
Anytime you want to know exactly where traffic is coming from
Initially, start tracking only a few URLs to see how the process works, then add more as you become more comfortable. Remember, if you’re using a CMStool like HubSpot, a certain level of UTM source tracking is available out of the box (organic, email, referral, social, direct, etc.). If you want to dig deeper than those broad traffic sources, you’d need to then create specific tracking URLs.
UTM codes can really help prove to upper management that all your LinkedIn posts and articles published on your blog pay off by attracting qualified traffic. This is the best way to track specific promotions on your website because you have total transparency into what works and what doesn’t in your content conversion rate, social network impact, and other marketing campaign strategies.
Determine where and how UTM code could help your website with a quick and easy report card generated using our Free Website Grader.
Posted by Jonathan Stanis An engineer by training, Jon focuses on the technical delivery of an effective inbound marketing program. He builds client website plans that solve for conversion potential and utilize smart user experiences. He is also responsible for analyzing and monitoring the success of inbound projects. Jon fits the definition of being a "whole brain marketer" because he is both a strong writer-designer and a deeply analytical thinker.