4 HubSpot Onboarding Best Practices for Marketers

Laura Sheptoski
Posted by Laura Sheptoski on October 11, 2021
HubSpot onboarding and training tips

Marketing automation is a powerful tool for fostering personalized customer experiences and reaching your long-term goals. But implementing the software or switching to a platform that better aligns with your business growth objectives can be a little daunting.

The popularity of HubSpot should rank it among your top choices for marketing automation. Its ability to grow with your company and needs via the additional Sales, Service, and HubSpot CMS hubs, as well as its free CRM, is also attractive. 

As a HubSpot Diamond Solutions Partner agency, Weidert Group has no shortage of experience in guiding clients in complex industries through the HubSpot onboarding process and setting them up for success with the platform.

Along the way, we probably asked some of the same questions you now have — including clarification around what to expect when executing your inbound program using HubSpot. What we’ve learned (and continue to learn) will help you better understand HubSpot, whether you’re just starting an inbound program or transitioning from another marketing automation platform.

Insider Information on Getting Started with HubSpot

Let’s dig into some best practices and insights:


When you purchase a HubSpot license, you’ll need to determine how you’ll complete your required onboarding. You can go directly through HubSpot’s own onboarding experience, or you can seek out guided onboarding services from a HubSpot Solutions Partner agency like Weidert Group. Either path leads you to the same general endpoint, but the journeys differ. 

HubSpot’s onboarding teaches you the various facets of the platform and portal setup so you can do things like send emails, connect landing pages to your website, and start gathering analytics. 

A HubSpot Partner agency goes a step further and is a partner in every sense of the word — mentoring you through not only the marketing automation platform, but sharing wisdom gained through experiences that are relevant to your industry, which could ultimately save you time and money.



HubSpot has a wealth of educational resources — an entire HubSpot Academy and knowledge base, in fact. It contains training and certifications that are instrumental during the early phases of HubSpot setup and executing your first campaigns. (They are also excellent for supplemental training ongoing!) Certifications can be a bit time-consuming but are well worth every minute invested. 

Pro tip: You don’t need a HubSpot license to take the free inbound certification course that covers inbound marketing basics. You can get started on your inbound journey before you complete your HubSpot license purchase!

Top 5 Recommended HubSpot Academy Certifications

While all HubSpot tutorials and certifications are helpful, we consider these our top-five must-haves:

1. HubSpot Marketing Software. This is such a helpful certification for anyone who will soon dive into HubSpot’s Marketing Hub. It’s also great for those who have used the Hub for some time already but want to gain efficiencies or learn the latest and greatest approaches to using the tools.

2. HubSpot Sales Software. This certification will help you understand the Sales Hub/CRM and how to get value out of it to improve your sales process.

3. HubSpot Service Hub Software. Gain a deeper understanding of HubSpot’s Service Hub and all of its capabilities to keep your flywheel spinning by ensuring top-notch customer service and delight.

4. Content Marketing Certification. Understand best practices for content creation and promotion, and how to create content that both humans and search engines love!

5. HubSpot Reporting. Learn how to incorporate data-driven decision making at your organization with the use of HubSpot’s various reporting tools. 

There is no shortage of HubSpot certifications and training courses. It’s easy to find others that speak to your specific needs, so use the search feature on HubSpot’s Academy resources page to find whatever topic you’re looking for.

RELATED: 10 Reasons You Should Get Your HubSpot Inbound Certification 


Like any tool, the HubSpot platform is only successful if people commit to using it. Complete organizational buy-in for inbound marketing is a must in order to realize long-term success. Hands-on experience is often the best teacher. 

Empower team members to set up and learn the tools at their own pace and in their own way. It may seem like “play time,” but by having users put in the work upfront, they will be more comfortable and competent in leveraging all of HubSpot’s capabilities.


HubSpot has a helpful built-in resource for portal setup and learning, and keeping the tools organized and time-efficient. HubSpot Projects is a built-in project management tool that helps you plan out and assign tasks related to a specific deliverable or campaign

You can use one of the available templates or build a custom Project with tasks you determine. This tool can help you create a checklist to ensure no details are missed when setting up your HubSpot portal. Get your team using the platform and launch your first campaigns by creating a structured list of tasks related to each initiative.


A Not-So-Tangled Web

Adopting HubSpot for marketing automation is an exciting step for any inbound program, but it doesn’t exist in a vacuum. You may find that your website could benefit from some updates to better align with the content and messaging you’ll be publishing, which is perfectly normal. The key to keeping your site synced with your marketing efforts is continuous improvement. Slotting in budget dollars for website maintenance tailored to your newly adopted inbound approach is necessary (and a smart business decision).

There’s so much to gain from utilizing the HubSpot platform, but there’s effort involved, too. Your HubSpot portal requires time, training, and some budget considerations to be the most effective tool for your business to reach your target audience. Marketing automation doesn’t mean the work is done for you — think of it like a gym membership; you still have to put in the work to get results! 

It’s a worthy investment, to be sure, though, and one that we’d love to help you get the most from. Learn more about purchasing a HubSpot license and Weidert Group’s Guided HubSpot Onboarding for complex industries and get results faster. If you’re interested in exploring what a full inbound program involves, click the link below!

Are you ready to start an inbound program? How to make a confident decision and get set up for success. Free guide.

Topics: Marketing Technology, Inbound Marketing